To Concept Pools
This email is to congratulate your company on the fantastic job that has been done on our pool.
From the start Grahams, professional approach made the choice of pool companies easy.
Throughout the construction process Chris was a pleasure to deal with, he was so easy to talk to and went about everything in a professional manner.
All trades (concreters, tilers etc.) have delivered a standard of high quality.
We have had 2 pools built previously by different pool companies, Concept Pools stand out in front by far.
We will have no problems recommending your company to anyone who is interested in a high-quality pool at a fair price.
Marty and Tracey Gagen
Thank you for all your work on our Noosaville project at 11 Treasure Cove.
I’ve attached a few of the photos from our handover meeting.
These are smaller size pics for email and website. I can send you higher resolution ones if you need larger images.
Kirsten Horner B.Arch
New Home Design & Sales
M 0414 547 484
T 07 5437 8601
Thank you so much for building an absolutely brilliant pool. Everyone who has come around has commented on what a wonderful job has been done. It was very impressive to see how well organised you are with the construction process so smoothly, especially knowing how many pools you were building at the same time.
It was always wonderful to be able to ring and have a helpful response. Best of all we have a wonderful pool to swim in, everyone comments on how beautiful it feels and yes easy to look after as you said.
Craig and Jen
Dear Chris and Richard,
We would like to take this opportunity to thank you for our new pool. We were so impressed with your reliability and service. We “mucked” you around for quite a while, and to you, this was no problem. Everything from the first meeting with your salesperson, through to the handover was impressive. All staff / tradesmen were of a friendly nature and nothing was a hassle.
Also the pool is everything we expected, and a great price, Daniel and I would have no hesitation in recommending Concept Pools. Thanks for your service.
Daniel and Justine
Again you have done such a wonderful job building our pool which looks outstanding!!
You are all just such a pleasure to work with, thank you for making it so much fun! P.S. Chris the colour is perfect
Ulf and Karee
I am writing to thank you for the quality of service that Concept Pools have provided. As you know my husband is busy in his profession as a financial planner and has not had the time to contribute in the planning of our pool, and as a consequence of this I have relied heavily upon the advice from Concept.
I have dealt with countless tradesmen in the last 12 months doing renovations and additions to our home and some leave you wondering how they survive.
My experience with Concept Pools has been positive and professional. From the moment Concept set foot on our property to give us a quote your “Can Do” attitude reinforced with us that our vision for our property could be achieved. The moment the workmen began to arrive to carry out their particular part in the project I was impressed with their courteous manners, cleanliness and willingness to explain how things went together. I regret that I can’t name them all, but suffice to say that the chaps you have contracting for you have done a great job and I do hope you pass on our thanks.
Please thank Richard for all he had done for us, he seems to have lined up twice when patience and public relations skills was given out, and last but not least, please thank the ladies at your show room and the construction office for their friendly and professional help when I phoned up to ask questions.
You never know what life will hand you and all of this has fallen to me to organise at a very busy time professionally for myself and my husband and also he has been called to travel to Victoria for family reasons. You are not to know the circumstances of your clients, but you have made this fairly daunting task a lot easier for me at a particularly stressful time in our lives.
Again, many thanks to you and your team, kindest regards,
Re: Oceanic Drive, Warana.
We are very happy with our pool renovation. Thank you for your prompt and professional service.
Just wanted to acknowledge the Great Job you did, it was a pleasure to deal with you, nothing was a problem for you and your attention to detail and professionalism was greatly appreciated.
David & Sonia Ludbrooke
Leeward Apartments Kawana Island